privacy Policy

Who We Are

Our website https://vixendress.com. We sell adult toys and lingerie and are committed to protecting your privacy and personal information.

Information We Collect

When you visit, interact with, or make a purchase from our site, we may collect the following information:

  • Personal information: name, billing address, shipping address, email address, phone number

  • Order details: products purchased, payment confirmation

  • Account information (if you create an account)

  • Device information: IP address, browser type, time zone

  • Usage data: pages visited, interactions, referral sources

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable site functionality

  • Remember preferences

  • Analyze traffic and improve performance

  • Support advertising and marketing efforts

You can manage or disable cookies through your browser settings.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Prevent fraud and abuse

  • Deliver relevant advertising (where permitted by law)

Sharing Your Personal Information

We may share your personal information with trusted third parties only when necessary to operate our business and fulfill your orders, including:

  • Shopify (our ecommerce platform) to power our online store

  • Payment processors to securely process transactions

  • Shipping carriers to deliver your orders

  • Analytics and advertising partners to help us improve our services and customer experience

We only share the information required for these specific purposes, such as sharing your shipping details with carriers to deliver your order or payment details with processors to complete your purchase. We do not sell your personal information.

Targeted Advertising & U.S. Privacy Rights

As described above, we may share personal information for advertising purposes. Under certain U.S. state privacy laws, this may be considered “selling” or “sharing” personal data.

Depending on your location, you may have the right to:

  • Opt out of targeted advertising

  • Request access to your personal data

  • Request deletion of your personal data

  • Correct inaccurate information

To exercise these rights, contact us at: info@vixendress.com

If your browser supports Global Privacy Control (GPC), we will honor opt-out signals where legally required.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce policies

Data Security & Discretion

We take data security seriously and use reasonable safeguards to protect your information.
Orders are handled with strict discretion, and sensitive product details are not publicly disclosed.

Your Rights

You may request:

  • A copy of the personal data we hold about you

  • Correction or deletion of your data (subject to legal requirements)

Requests can be sent to: info@vixendress.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or your data rights, contact us at:

info@vixendress.com