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FAQ
Shopping Information
Shipping usually takes 5-14 business days, depending on your location.
Yes, we ship worldwide. Delivery times may vary by country.
Yes, you can track your order on our order tracking page to see if it’s processed or shipped. If you need further updates, contact our team, and they’ll provide live updates for you.
Payment Information
We accept PayPal, credit/debit cards, and ACH transfers for secure and convenient transactions.
Yes, your payment information is safe. We use SSL encryption and other security measures to protect your data.
Yes, you can apply a coupon code at checkout. Simply enter the code in the designated field to redeem your discount.
If your payment fails, you will be notified immediately. You can retry the payment or choose another method. Please ensure that your payment information is correct and that you have sufficient funds in your account. If the issue persists, contact our support team for assistance—they’ll resolve it promptly.
Order Returns
We offer a 30-day return policy. You can return eligible items within 30 days of receiving your order, as long as the item is in its original condition.
To return an item, please follow the instructions on our Return Policy page. You will need to include a copy of your order invoice and ensure the item is in its original condition.
The responsibility for return shipping depends on your country and location. Once you contact our team about the return, they will guide you on who will cover the return shipping costs.
Yes, you can exchange an item for a different size or color. Please contact our customer support team before your order is processed and shipped for assistance.
